QUOTATIONS

The price quote as stated on the Proforma Invoice is valid for 5 working days from date of issue. To guarantee the quoted price, please keep our official issued Proforma invoice, without this document, we can not guarantee the quoted price will remain valid. If payment has not been made and proof of such presented in 5 working days since an invoice was issued, it will be required to request a new quotation. DISPATCH DATE We are a manufacturer and do not keep stock for instant shipping. All products are hand made to order. Manufacturing time usually does not exceed a week or two and depends on the current order list. We can provide an estimated dispatch date upon request. For a scheduled dispatch date it will be required to complete payment for a placed order. If no payment has been made and proof of such received within 5 working days of announced payment date, it will be required to request a new scheduled dispatch date. We intend to dispatch orders on the scheduled dispatch date, please keep in mind that all products are hand made to order and we rely on external suppliers. REFUNDS AND CANCELLATION Outsourced parts are ordered for each order seperately, therefore we do not offer a refund for the reason of ‘change of mind’. PAYMENT OPTIONS Bank Transfer, Payeer (payeer.com), PayPal (Payment by Credit or Debit card possible without a PayPal account) and Western Union. We issue an official Proforma Invoice and payments are made to our EU registered company, Nexus Group Ltd. VAT: BG202222610. PAYPAL It is required to contact us before choosing PayPal as a payment option, as we have certain requirements before accepting this payment method. SHIPPING AND RECEIPT Tracking information will be provided following shipping and customers should check the this information as well as contact the courier if necessary to ensure the package will be received. By placing an order you acknowledge that you understand and agree to our shipping policy, which can be found by clicking HERE. WARRANTY By placing an order you acknowledge that you understand and agree to our warranty and returns policy, which can be found by clicking HERE. APPEARANCE AND WEIGHT Due to the hand-made nature of our products there may be descrepancies in product appearance and weight. Performance will be similar to demo videos and minor alterations may be made (+/- 10%) if required to enhance the search performance. FRAUD It is considered to be a fraudulant action to make a purchase for the following reasons: 1. The sole purpose to scan a site, check a treasure folktale or retrieve a lost item and returning the product with a false claim. 2. The sole purpose to create YouTube videos / social media posts to film or photograph content for advert clicks and returning the product with a false claim. WE ARE HERE TO HELP If you have any questions or require assistance please contact us. We strive to provide both high quality products and excellent customer service.
SHOP CONTACT VIDEOS COMPANY HOME PRODUCTS PRODUCTS PRODUCTS
ORDER INFORMATION
Global
Shipping  Warranty / Returns Order Terms Terms of use Privacy Policy © Nexus Group Ltd.     Secure Articles FAQ
HOME PRODUCTS SHOP VIDEOS COMPANY CONTACT Global

QUOTATIONS

The price quote as stated on the Proforma Invoice is valid for 5 working days from date of issue. To guarantee the quoted price, please keep our official issued Proforma invoice, without this document, we can not guarantee the quoted price will remain valid. If payment has not been made and proof of such presented in 5 working days since an invoice was issued, it will be required to request a new quotation. DISPATCH DATE We are a manufacturer and do not keep stock for instant shipping. All products are hand made to order. Manufacturing time usually does not exceed a week or two and depends on the current order list. We can provide an estimated dispatch date upon request. For a scheduled dispatch date it will be required to complete payment for a placed order. If no payment has been made and proof of such received within 5 working days of announced payment date, it will be required to request a new scheduled dispatch date. We intend to dispatch orders on the scheduled dispatch date, please keep in mind that all products are hand made to order and we rely on external suppliers. REFUNDS AND CANCELLATION Outsourced parts are ordered for each order seperately, therefore we do not offer a refund for the reason of ‘change of mind’. PAYMENT OPTIONS Bank Transfer, Payeer (payeer.com), PayPal (Payment by Credit or Debit card possible without a PayPal account) and Western Union. We issue an official Proforma Invoice and payments are made to our EU registered company, Nexus Group Ltd. VAT: BG202222610. PAYPAL It is required to contact us before choosing PayPal as a payment option, as we have certain requirements before accepting this payment method. SHIPPING AND RECEIPT Tracking information will be provided following shipping and customers should check the this information as well as contact the courier if necessary to ensure the package will be received. By placing an order you acknowledge that you understand and agree to our shipping policy, which can be found by clicking HERE. WARRANTY By placing an order you acknowledge that you understand and agree to our warranty and returns policy, which can be found by clicking HERE. APPEARANCE AND WEIGHT Due to the hand-made nature of our products there may be descrepancies in product appearance and weight. Performance will be similar to demo videos and minor alterations may be made (+/- 10%) if required to enhance the search performance. FRAUD It is considered to be a fraudulant action to make a purchase for the following reasons: 1. The sole purpose to scan a site, check a treasure folktale or retrieve a lost item and returning the product with a false claim. 2. The sole purpose to create YouTube videos / social media posts to film or photograph content for advert clicks and returning the product with a false claim. WE ARE HERE TO HELP If you have any questions or require assistance please contact us. We strive to provide both high quality products and excellent customer service.
ORDER INFORMATION
Terms of use Nexus Group Ltd. Order Terms Privacy Policy Shipping | | | | Warranty | Articles FAQ | News