Order terms and conditions

Dispatch date: All Nexus products are made to order. We do not keep stock for instant shipping. Manufacturing time usually does not exceed a week or two. We can provide an estimated dispatch date upon request. For a scheduled dispatch date it will be required to complete a placed order. If no payment has been received within 5 working days, it will be required to request a new scheduled dispatch date. Payment options: Pay Pal (Payment by Credit or Debit card possible without a Pay Pal account) Bank Transfer and Western Union We issue an official Proforma Invoice and payments are made to our EU registered company Nexus Group Ltd. VAT: BG202222610.
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Please note: Due to an increasing amount of PayPal fraud and a growing trend of people hiring metal detecting equiptment for free by making false claims to PayPal after using the equiptment to find a lost item, we now only accept personal payments when paying by PayPal. The order amount can be sent directly to our business account nexusdetectors@gmail.com with the personal payment option ‘Family and Friends’ selected. Payments made with the option for ‘Goods and Services’ will not be accepted. Shipping and receipt: Tracking information will be provided following shipping and customers should check the this information as well as contact the courier if necessary to ensure the package will be received. By placing an order you acknowledge that you understand and agree to our shipping policy, which can be found by clicking HERE. Warranty: By placing an order you acknowledge that you understand and agree to our warranty and returns policy, which can be found by clicking HERE. Appearance and weight: Due to the hand-made nature of our products there may be descrepancies in product appearance and weight. We are here to help: If you have any questions or require assistance please contact us. We aim to provide both high quality products and excellent aftersales service.

Order terms and conditions

Dispatch date: All Nexus products are made to order. We do not keep stock for instant shipping. Manufacturing time usually does not exceed a week or two. We can provide an estimated dispatch date upon request. For a scheduled dispatch date it will be required to complete a placed order. If no payment has been received within 5 working days, it will be required to request a new scheduled dispatch date. Payment options: Pay Pal (Payment by Credit or Debit card possible without a Pay Pal account) Bank Transfer and Western Union We issue an official Proforma Invoice and payments are made to our EU registered company, Nexus Group Ltd. VAT: BG202222610. Please note: Due to an increasing amount of PayPal fraud and a growing trend of people hiring metal detecting equiptment for free by making false claims to PayPal after using the equiptment to find a lost item, we now only accept personal payments when paying by PayPal. The order amount can be sent directly to our business account nexusdetectors@gmail.com with the personal payment option ‘Family and Friends’ selected. Payments made with the option for ‘Goods and Services’ will not be accepted. Shipping and receipt Tracking information will be provided following shipping and customers should check the this information as well as contact the courier if necessary to ensure the package will be received. By placing an order you acknowledge that you understand and agree to our shipping policy, which can be found by clicking HERE. Warranty By placing an order you acknowledge that you understand and agree to our warranty and returns policy, which can be found by clicking HERE. Appearance and weight Due to the hand-made nature of our products there may be descrepancies in product appearance and weight. We are here to help If you have any questions or require assistance please contact us. We aim to provide both high quality products and excellent aftersales service.
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