TERMS AND CONDITIONS
Accessories / Batteries / User Manual
No accessories or batteries included. (except Pathfinder). Download the user manual on the product page.
Quotations
The price quote on the proforma invoice is valid for 5 working days. Request a new price quote if payment or proof of payment not made within 5 working
days.
Dispatch Date
No stock available. All Nexus products hand made to cutomer’s order only. Manufacturing time depends on the current waiting list. Estimated dispatch date
provided on request, this date may change if no payment or proof of payment is received within 2 working days of proforma invoice.
A scheduled dispatch date provided following payment. Handmade products and outsourced parts may cause slight varience in scheduled dispatch date.
Shipping
Free to all countries. For very large items and remote areas, please contact us to confirm.
Refunds, and Cancellation
All Nexus products are hand made to order, with items only produced on demand. All products are field tested prior to shipping and unlikely to require a
return. Please review our money back guarantee and Warranty policy on the Warranty page.
Refunds for ‘change of mind’ not available for products manufactured on demand.
Payment Options
We provide a company proforma invoice.
Bank Transfer
Payment to the Nexus Group Ltd company account.
PayPal
Login through Xoom with a PayPal account. Payment can be made either from a PayPal balance or by card.
For more information: www.xoom.com
We do not issue a PayPal money request / invoice.
Cash or Credit / Debit Card
Cash and credit or debit card payment available through:
Money Gram - www.moneygram.com
No hidden fees.
Either in branch or online.
Western Union - www.westernunion.com
Either in branch or online.
Western Union converts Euro payments to USD and then to the recipient’s local currency. Western Union Bulgaria does not provide the exchange rates
displayed online, but at an added index of 0.15 USD per Dollar. To use this payment method, please request a quote in USD.
Warranty
2 Year comrehensive cover from date of receipt.
Appearance, Weight, Performance
Handmade products, slight descrepancies possible (+/- 10%).
Out Of Warranty Repairs
We accept second hand and out of Warranty products for repair, for a limited time, under the condition that they have not been self-modified or had
unauthorized servicing.
The following fraud will not be tolerated:
Ordering a product for:
•
The sole purpose just to scan a site, or retrieve a lost item and returning the product with a false claim.
•
The sole purpose to create YouTube videos / social media content for profit and returning the product with a false claim.
We are here to help.
If you have any questions or require assistance please contact us. We strive to provide both high quality products and excellent customer service.
PI COILS
MP V2
TWO BOX
MP V3
MP COILS
VIDEOS
CONTACT
TERMS AND CONDITIONS
Accessories / Batteries / User Manual
No accessories or batteres included. (except
Pathfinder). Download the user manual on the product
page.
Quotations
The price quote on the proforma invoice is valid for 5
working days. Request a new price quote if payment or
proof of payment not made within 5 working
days.
Dispatch Date
No stock available. All Nexus products hand made to
cutomer’s order only. Manufacturing time depends on
the current waiting list. Estimated dispatch date provided
on request, this date may change if no payment or proof
of payment is received within 2 working days of
proforma invoice.
A scheduled dispatch date provided following payment.
Handmade products and outsourced parts may cause
slight varience in scheduled dispatch date.
Refunds, Returns and Cancellation
All Nexus products are hand made to order, with items
only produced on demand. Please review our money
back guarantee and Warranty policy on the Warranty
page.
Refunds for ‘change of mind’ not available for products
manufactured on demand.
Payment Options
We provide a company proforma invoice.
Bank Transfer
Payment to the Nexus Group Ltd company account.
PayPal
Login through Xoom with a PayPal account. Payment
can be made either from a PayPal balance or by card.
For more information:
www.xoom.com
We do not issue a PayPal money request / invoice.
Cash or Credit / Debit Card
Cash and credit or debit card payment available through:
Money Gram - www.moneygram.com
Preferred cash payment method with no hidden fees.
Either in branch or online.
Western Union - www.westernunion.com
Either in branch or online.
Western Union converts Euro payments to USD and
then to the recipient’s local currency. Western Union
Bulgaria does not provide the exchange rates
displayed online, but at an added index of 0.15 USD per
Dollar. To use this payment method, please request a
quote in USD.
Shipping and Receipt
Free to all countries. For very large items and remote
areas, please contact us to confirm.
Warranty
2 Year comrehensive cover from date of receipt.
Appearance, Weight, Performance
Handmade products, slight descrepancies possible
(+/- 10%).
Out Of Warranty Repairs
We accept second hand and out of Warranty products
for repair, for a limited time, under the condition that they
have not been self-modified or had unauthorized
servicing.
Couriers determines the compensation value in case of
loss or damage in transit by the amounts declared as
value upon shipment and on the product’s invoice or
sales receipt.
Fraud
The following fraud will not be tolerated:
Ordering a product for:
•
The sole purpose just to scan a site or retrieve a lost
item and returning the product with a false claim.
•
The sole purpose to create YouTube videos / social
media content for profit and returning the product
with a false claim.
We are here to help
If you have any questions or require assistance please
contact us. We strive to provide both high quality
products and excellent customer service.