TERMS AND CONDITIONS
Orders and Dispatch Date
Orders are accepted with full advance payment. No stock available. All Nexus products are hand made to customer’s order only. Manufacturing time
depends on the current waiting list. Estimated dispatch date provided on request and remains valid if payment or proof of payment is received in 2 working
of store invoice. Handmade products and outsourced parts may cause slight varience in scheduled dispatch date.
Accessories / Batteries / User Manual
No accessories or batteries included. (except Pathfinder). Download the user manual on the product page.
Quotations
The price quote on the store invoice is valid for 5 working days.
Shipping
European Union - Free for all orders
Value above €1000 - Free to all countries
Value below €1000 - non-EU €50
Refunds, and Cancellation
All Nexus products are hand made to order, with items only produced on demand. All products are field tested prior to shipping and unlikely to require a
return. Refunds are not available once the order is in progress and ‘change of mind’ not applicable to products manufactured on demand.
Please review our money back guarantee and Warranty policy on the Warranty page.
Warranty
2 Year comrehensive cover from date of receipt.
Appearance, Weight, Performance
Handmade products, slight discrepancies possible (+/- 10%).
Payment Options
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Bank transfer.
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PayPal - Only PayPal’s International transfer service Xoom accepted - www.xoom.com
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Money Gram
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Western Union
Discount
Nexus products are hand made in Europe and not manufactured on a robotic conveyer line or outsourced abroad. There is no margin for cutting costs to
provide discount and we do not offer discount under any circumstances.
Repairs and maintenance
It is required to request a support ID before shipping a product to our factory.
We service second hand and out of Warranty products, for a limited time, under the condition that they have not been opened, tampered with, self-modified
or had unauthorized servicing. These actions also voids the warranty with immediate effect.
Fraud
The following fraud will not be tolerated:
Ordering a product for:
•
The sole purpose just to scan a site, or retrieve a lost item and returning the product with a false claim.
•
The sole purpose to create YouTube videos / social media content for profit and returning the product with a false claim.
We are here to help.
If you have any questions or require assistance please contact us. We strive to provide both high quality products and excellent customer service.
PI COILS
MP V3
TWO BOX
MP V3+
MP COILS
3D TEST