TERMS AND CONDITIONS Orders and Dispatch Date Orders are accepted with full advance payment. No stock available. All Nexus products are hand made to customer’s order only. Manufacturing time depends on the current waiting list. Estimated dispatch date provided on request, this date may change if no payment or proof of payment is received within 2 working days of proforma invoice. A scheduled dispatch date provided following payment. Handmade products and outsourced parts may cause slight varience in scheduled dispatch date. Accessories / Batteries / User Manual No accessories or batteries included. (except Pathfinder). Download the user manual on the product page. Quotations The price quote on the proforma invoice is valid for 5 working days. Request a new price quote if payment or proof of payment not made within 5 working days. Shipping Free to all countries. For remote areas, please contact us to confirm. Refunds, and Cancellation All Nexus products are hand made to order, with items only produced on demand. All products are field tested prior to shipping and unlikely to require a return. Refunds are not available once the order is in progress and ‘change of mind’ not applicable to products manufactured on demand. Please review our money back guarantee and Warranty policy on the Warranty page. Warranty 2 Year comrehensive cover from date of receipt. Appearance, Weight, Performance Handmade products, slight descrepancies possible (+/- 10%). Payment Options • Bank transfer. • Xoom - PayPal transfer service - www.xoom.com • Money Gram • Western Union Credit Notes All credit notes expires 6 months from date of issue. Within this period the credit note holder can choose to make a purchase or receive a refund. If a refund is chosen, it has to be requested and the fees for completing a transfer is covered by the credit note holder. Once 6 months have passed, we will no longer issue a refund and the credit will be expired. Discount Nexus products are hand made in Europe and not manufactured on a conveyer line or outsourced abroad. There is no margin for cutting costs to provide discount and we do not offer discount under any circumstances. Repairs and maintenance It is required to request a support ID before shipping a product to our factory.

We service second hand and out of Warranty products,

for a limited time, under the condition that they have not

been self-modified or had unauthorized

servicing.

Fraud The following fraud will not be tolerated: Ordering a product for: • The sole purpose just to scan a site, or retrieve a lost item and returning the product with a false claim. • The sole purpose to create YouTube videos / social media content for profit and returning the product with a false claim. We are here to help. If you have any questions or require assistance please contact us. We strive to provide both high quality products and excellent customer service..