SHIPPING Free to all countries. (Except 3D test). For remote areas and single small / medium accessory search coils, please contact us to confirm. We ship with DHL courier. Delivery is usually fast and trouble free. If any problem should occur, we take full responsibility, as long as the customer complies to the following requirements: Tracking And Delivery Tracking information provided after shipping. Customers are required to check and communicate with the courier to ensure delivery. Loss or damage In transit The following may lead to loss in transit and are not allowed: • Providing any incorrect contact information for shipping. • Providing contact information for shipping of a person who will not receive the shipment. • Providing names which do not appear on an Identification document. • Redirecting the package to a different location or address than what was provided to us. • Assigned recipient not present at time of delivery. • Accepting delivery without providing identification and a signature. Do not accept a package with visible signs of external damage. If any such signs are visible, request to open the box and check the contents before providing a signature. If the person who hands over the package will not allow opening of the box, refuse to accept it and inform them of the reason for refusal. If no visible damage was noticed, but upon opening the box, the product is broken: • Contact us on the same day of delivery. • Provide detailed photos of the box and broken contents from different angles. Do not send a video, a photo format is required. Couriers determines the compensation value in case of loss or damage in transit for both new and second-hand products by the amounts declared as value upon shipment and on the product’s invoice or sales receipt. Never discard the packaging before either the product you ordered is received safe and completely intact, or we have confirmed that a successful claim was filed. Import Customers are responsible for being informed about law and conditions for import of items in their country. Conclusion If all of the above requirements are followed, we guarantee free delivery of the product/s you ordered and appropriate compensation in case of loss or damage in transit.