GLOBAL 2 YEAR WARRANTY All Nexus products are made to order and hand built by an experienced master craftsman with the highest quality parts and comonents. We manually check the build and performance level meets the top quality standards expected from a product manufactured in the European Union. Any product purchased from an authorized reseller or directly from us are guaranteed for a period of 2 years from date of purchase to: Match the description. Perform as advertised. Contain no manufacturing defects. WARRANTY REGISTRATION To validate the Warranty, please return the warranty card to the specified address or register it online through the form on this page. WHAT IS NOT COVERED Damage due to: Dropping, impact or accident. Improper use or care of the product. Forced damage to the coil or coil cable. Leakage of batteries. Search coils damaged due to rubbing on the ground surface. The Control Box as well as our coil switch boxes are sealed and contains no user-serviceable parts. Opening the Control Box will invalidate the Warranty. HOW TO CLAIM In the event of any problem, it is our priority to resolve it swiftly and in a satisfactory manner, we will provide a replace or repair option and prioritize warranty items. Please contact us before shipping the item. Any item returned under Warranty, must be properly packed, preferably in the box supplied and sent by insured carrier. The sender is responsible for any loss or damage in transit. SHIPPING AND BATTERIES

Please remove the batteries before shipping. Aviation Regulation does

not permit transport of batteries and we will not be able to return

them to you.

IMPORTANT INFORMATION

The declared customs value of any item for repair is ZERO (0) and it should be clearly stated on the documents that it is an item returned for repair. FRAUD PREVENTION Due to a growing trend of people ordering a product for the sole purpose to retrieve a lost item / scanning a field or to film / photograph the products with the sole purpose of creating content for YouTube videos / social media posts to monetize (for paid clicks) and initiating a return with a false claim, it may be required to provide admissible evidence of a defect or incorrect functioning. Our products have been designed and are built and meant for long term use by professional treasure hunters.
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GLOBAL 2 YEAR WARRANTY All Nexus products are made to order and hand built by an experienced master craftsman with the highest quality parts and components. We manually check the build and performance level meets the top quality standards expected from a product manufactured in the European Union. Any product purchased from an authorized reseller or directly from us are guaranteed for a period of 2 years from date of purchase to: Match the description. Perform as advertised. Contain no manufacturing defects. WARRANTY REGISTRATION To validate the Warranty, please return the warranty card to the specified address or register it online through the form on this page. WHAT IS NOT COVERED Damage due to: Dropping, impact or accident. Improper use or care of the product. Forced damage to the coil or coil cable. Leakage of batteries. Search coils damaged due to rubbing on the ground surface. The Control Box as well as our coil switch boxes are sealed and contains no user-serviceable parts. Opening the Control Box will invalidate the Warranty. HOW TO CLAIM In the event of any problem, it is our priority to resolve it swiftly and in a satisfactory manner, we will provide a replace or repair option and prioritize warranty items. Please contact us before shipping the item, Any item returned under Warranty, must be properly packed, preferably in the box supplied and sent by insured carrier. The sender is responsible for any loss or damage in transit. SHIPPING AND BATTERIES

Please remove the batteries before shipping. Aviation

Regulation does not permit transport of batteries and we

will not be able to return them to you.

IMPORTANT INFORMATION

The declared customs value of any item for repair is

ZERO (0) and it should be clearly stated on the

documents that it is an item returned for repair.

FRAUD PREVENTION Due to a growing trend of people ordering a product for the sole purpose to retrieve a lost item / scanning a field or to film / photograph the products with the sole purpose of creating content for YouTube videos / social media posts to monetize (for paid clicks) and initiating a return with a false claim, it may be required to provide admissible evidence of a defect or incorrect functioning. Please contact us if you have any questions in regards to your rights as a consumer. Our products have been designed and are built and meant for long term use by professional treasure hunters.
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